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Saturday
Jun012013

Inside My X1 Carbon

Had kind of a bummer week that followed my Exchange Server blow up last week.

 

On Wednesday, I turned on my X1 Carbon to discover the screen backlight had gone out. And as much fun as it is to use a flash light (an external illumination device as my friend Bob put it) or an external monitor, I called Lenovo and voiced my upset. I do have a 3 year, accidental damage warranty, so not a problem to get a screen swapped out. So I created a trouble ticket over the phone and was told I would see a Technician the next day (Thursday) Well, it gets be early afternoon and I hadn’t heard from a Tech, so I called their dispatch… Turns out they took down my phone number incorrectly, so the Tech closed the trouble ticket when he couldn’t reach me. Ugh. So I had to create another ticket, and wouldn’t see a tech till Friday.

So Friday morning rolls around, the Tech calls, and tells me he’s pretty busy, and asks if I can wait till Monday…. I of course, said  “No, and I’ve already waited two days…” So he showed up and was very friendly, turns out Lenovo contracts out to IBM Technicians to do ThinkPad repairs.. We joked how most customers really wish IBM would buy back the ThinkPad brand from Lenovo. He replaced my screen and went on his mary way to next calls.

I did snap a couple of pictures of the inside of the X1 Carbon since he had it open.

 

X1 Carbon with it's keyboard+Bezel removed to get access to the main board. Love how half the bottom section is the battery... If think about it... 25% of the total Laptop is Battery, 25% Motherboard and chasis, and 50% Screen. 

 

 

Closer Look at the component cards on the Mainboard. I had completly forgotten I had the Sierra 3G Data Card in there... One of these day I'll have to get a SIM card to try it out. Also Discovered the 256GB SSD is a Sandisk SSD.

 

And now for a shameless plug, check out of my video review of the X1 Carbon here:

 

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